What Information we collect
When placing an order with us we will require certain personal information this is to aid us in helping to serve you. It will be used to process your order, this includes identity checks to help prevent fraudulent activity, but also we will send you email notifications on your order status, reminder emails upon milestones and events when you may wish to purchase another gift/item, and personalise your gift buying experience with us. If you choose to communicate with us via email, we will retain your email address and any information within it to help respond swiftly and correctly to your enquiry.
We do not collect any sensitive information as stated within the Data Protection Act 1998. We will only keep personal information for as long as is relevant or required. We will keep you informed if we have any intention of transferring personal information outside of the European Economic Area.
What do we share
Personal information regarding our customers is an important part of our business. Gladstones Jewellers will not sell, trade or rent any of your personal information to others. Only the necessary information will be shared with our direct suppliers to allow them to process and complete your orders.