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Privacy Policy

Your privacy is of the upmost importance to us. Please read through the following Privacy Policy which governs your visit to our website. Please note your statutory rights are unaffected.

What Information we collect

When placing an order with us we will require certain personal information this is to aid us in helping to serve you. It will be used to process your order, this includes identity checks to help prevent fraudulent activity, but also we will send you email notifications on your order status, reminder emails upon milestones and events when you may wish to purchase another gift/item, and personalise your gift buying experience with us. If you choose to communicate with us via email, we will retain your email address and any information within it to help respond swiftly and correctly to your enquiry.

We do not collect any sensitive information as stated within the Data Protection Act 1998. We will only keep personal information for as long as is relevant or required. We will keep you informed if we have any intention of transferring personal information outside of the European Economic Area.

What do we share

Personal information regarding our customers is an important part of our business. Gladstones Jewellers will not sell, trade or rent any of your personal information to others. Only the necessary information will be shared with our direct suppliers to allow them to process and complete your orders.


Our website uses cookies to improve the shopping experience with us. Cookies are small snippets of information that are stored on your devices hard drive when using your internet browser. Our cookies do not contain any personal identifying information but allows us to provides features that may enhance your shopping experience on our site. Most browsers will allow you to switch cookie function off, simply go to the help menu on your browser to find out how to do this.


By using this website you are giving your consent for the collection and use of information by Gladstones Jewellers. We may make changes to this Privacy Policy at any time without notification, so please ensure you check this page regularly to be kept informed and up to date. Any changes will be clearly stated on this page.