Cookie Policy

Gladstones Jewellers
Last updated: 26 August 2026

This Cookie Policy explains how Gladstones Jewellers uses cookies and similar technologies when you visit or use our website.

Cookies help us provide a secure and functional online shopping experience, remember your preferences, understand how visitors use our website and, where applicable, provide relevant marketing.

By using our website, cookies may be placed on your device in accordance with your cookie preferences and applicable law.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, mobile phone, tablet or other device when you visit a website.

They allow websites to recognise your device and remember certain information about your visit.

Cookies can be:

• First-party cookies – placed by the website you are visiting.
• Third-party cookies – placed by third-party services used on the website.

Cookies can also be classified according to their purpose and how long they remain on your device.

2. How We Use Cookies

Gladstones Jewellers may use cookies and similar technologies for the following purposes:

Essential Cookies

These cookies are necessary for our website to function properly.

They may be used to:

• Keep our website secure;
• Allow you to add products to your shopping basket;
• Remember items in your basket;
• Process and complete purchases;
• Maintain your session while browsing;
• Support checkout functionality;
• Remember your cookie preferences; and
• Provide essential website features.

These cookies cannot normally be switched off through our website because they are required for the operation of the online store.

Analytics & Performance Cookies

Where enabled and where appropriate consent has been obtained, we may use analytics cookies to help us understand how visitors use our website.

These cookies may help us understand:

• Which pages visitors view;
• How visitors navigate the website;
• How long visitors spend on different pages;
• Which products or pages are most popular;
• Whether visitors encounter errors; and
• How we can improve the website and shopping experience.

Analytics information is generally used in an aggregated or pseudonymised form to help us improve our website and services.

Functional Cookies

Functional cookies allow our website to remember choices you make and provide enhanced functionality.

For example, these cookies may remember certain preferences or settings so that you do not need to enter them repeatedly.

Marketing & Advertising Cookies

Where used, marketing cookies may help us understand how visitors interact with our website and may allow us or our advertising partners to measure advertising campaigns or provide more relevant advertising.

These cookies may be used to:

• Measure the effectiveness of advertising;
• Understand which advertisements or campaigns lead to visits or purchases;
• Build advertising audiences;
• Show relevant advertisements on other websites or platforms; and
• Measure interactions with marketing content.

Marketing cookies will only be used where required consent has been obtained.

3. Shopify Cookies

Our online store is powered by Shopify.

Shopify uses cookies and similar technologies that are necessary to operate the online store, provide checkout functionality, maintain security and support features of the Shopify platform.

Shopify may also use cookies or similar technologies for other purposes depending on the features and services enabled on our store.

For more information about Shopify's use of cookies and similar technologies, please refer to Shopify's own privacy and cookie information.

4. Third-Party Services

We may use third-party services on our website, such as payment providers, analytics services, advertising platforms, social media features or other applications.

These third parties may use cookies or similar technologies when their services are used on our website.

The specific cookies used may change over time as we add, remove or update applications and services.

Where third-party cookies require consent, we will seek your consent before placing them on your device.

5. Your Cookie Choices

When you first visit our website, you may be presented with a cookie banner or consent tool allowing you to manage your cookie preferences.

Depending on the cookies in use, you may be able to:

• Accept all cookies;
• Reject or decline non-essential cookies; or
• Select which categories of non-essential cookies you wish to allow.

You can change your preferences where our cookie management tool provides this functionality.

Please note that disabling essential cookies may affect the functionality of our website, including your ability to add products to your basket or complete a purchase.

6. Managing Cookies Through Your Browser

You can also control or delete cookies through your internet browser.

Most browsers allow you to:

• View cookies stored on your device;
• Delete individual or all cookies;
• Block cookies;
• Block third-party cookies; or
• Receive a warning before cookies are stored.

The method for managing cookies varies between browsers.

Please be aware that blocking or deleting cookies may affect how our website functions.

7. Similar Technologies

In addition to cookies, we may use other technologies such as pixels, tags, scripts or similar technologies.

These technologies may help us understand how visitors interact with our website, measure marketing campaigns or provide website functionality.

Where applicable, these technologies are treated in accordance with the same consent and privacy requirements as cookies.

8. Personal Information

Some cookies and similar technologies may collect information that can be associated with you or your device.

Where personal information is collected, we will process it in accordance with our Privacy Policy and applicable UK data protection legislation.

For more information about how Gladstones Jewellers collects, uses and protects personal information, please see our Privacy Policy.

9. How Long Cookies Stay on Your Device

Some cookies are session cookies, meaning they are deleted when you close your browser.

Other cookies are persistent cookies, meaning they remain on your device for a specified period or until you delete them.

The length of time a particular cookie remains on your device depends on its purpose and the service that placed it.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes to the cookies and technologies used on our website;
• Changes to the third-party services we use;
• Changes to our website or Shopify configuration; or
• Changes to applicable legal or regulatory requirements.

Any updates will be published on this page and the "Last updated" date will be amended accordingly.

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Gladstones Jewellers
321 Holderness Road, Hull
HU8 8SH
United Kingdom

Email: enquiries@gladstonesjewellers.co.uk
Telephone: 01482 325302

12. Your Privacy

For more information about how we collect, use, store and protect your personal information, please see our Privacy Policy.

Your statutory rights under applicable UK data protection and privacy legislation are not affected by this Cookie Policy.