Legal notice

Legal Notice

Last updated: 26 August 2026

This website is operated by Gladstones Jewellers.

By accessing and using this website, you agree to comply with the terms set out in this Legal Notice. If you do not agree with these terms, please do not use this website.

1. Business Information

Business name: Gladstones Jewellers
Legal business name: Gladstones Jewellers Limited
Business address: 321 Holderness Road, Hull, HU8 8SH
Email: enquiries@gladstonesjewellers.co.uk
Telephone: 01482 325302
Company registration number: 04569345
VAT number: GB804457633

2. Website Use

This website is provided for general information and for customers to browse and purchase our products and services.

You agree not to use this website:

  • For any unlawful or fraudulent purpose;
  • To attempt to gain unauthorised access to our website, systems or accounts;
  • To interfere with the operation or security of the website;
  • To copy, reproduce or distribute website content without our permission; or
  • In any way that could damage our business, website or reputation.

We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been breached.

3. Product Information

We make every reasonable effort to ensure that product descriptions, photographs, measurements, prices and other information displayed on this website are accurate and up to date.

However, colours and appearance may vary depending on your device or screen settings.

Jewellery is often individually crafted or naturally variable. Where applicable, slight differences in colour, texture, markings, gemstone characteristics or finish may occur. These differences are not necessarily defects and may form part of the unique character of the item.

We reserve the right to correct errors, update information and amend product availability or pricing without prior notice.

4. Prices

All prices displayed on this website are stated in GBP (£).

All applicable taxes are included in the prices displayed.

We reserve the right to change prices at any time. Changes will not affect orders that have already been accepted by us, except where a genuine pricing or listing error has occurred.

5. Intellectual Property

Unless otherwise stated, all content on this website, including but not limited to:

  • Photographs and images;
  • Logos and branding;
  • Product descriptions;
  • Text and written content;
  • Graphics and designs;
  • Website layout and appearance; and
  • Other original materials

is owned by or licensed to Gladstones Jewellers and is protected by applicable intellectual property laws.

You may view and use the website for your personal, non-commercial purposes. You must not reproduce, modify, copy, distribute, publish or commercially exploit our content without our prior written permission.

6. Third-Party Websites

Our website may contain links to third-party websites or services.

These links are provided for convenience only. We do not control or necessarily endorse the content, availability, security or practices of third-party websites and are not responsible for any loss or damage arising from your use of them.

7. Website Availability

We aim to keep our website available and operating correctly, but we cannot guarantee that it will always be available, uninterrupted or free from errors.

We may temporarily suspend, modify or withdraw the website or parts of it for maintenance, updates, security reasons or other operational requirements.

8. Limitation of Liability

To the extent permitted by law, Gladstones Jewellers shall not be liable for losses or damage arising from your use of this website where such losses or damage are not reasonably foreseeable or are outside our control.

Nothing in this Legal Notice excludes or limits any liability that cannot legally be excluded or limited under UK law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

9. Consumer Rights

Nothing in this Legal Notice affects your statutory rights as a consumer.

If you purchase goods from us as a consumer, you may have rights under applicable UK consumer protection legislation, including rights relating to faulty, misdescribed or incorrectly supplied goods.

Please refer to our Refund & Returns Policy for further information about returns and refunds.

10. Privacy

Our collection and use of personal information is explained in our Privacy Policy.

Our website may also use cookies and similar technologies. Please refer to our Cookie Policy for further information.

11. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, website, legal requirements or services.

The latest version will always be published on this page, together with the date it was last updated.

12. Governing Law

This Legal Notice and your use of this website are governed by the laws of England and Wales, unless applicable consumer protection law provides otherwise.

Any disputes arising in connection with this website will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory rights you may have as a consumer.

13. Contact Us

If you have any questions regarding this Legal Notice, please contact us:

Gladstones Jewellers
321 Holderness Road, Hull, HU8 8SH
enquiries@gladstones jewellers.co.uk
01482 325302

Company registration number: 04569345
VAT number: GB804457633